Need a hand?
Common questions, clear answers.
These sample answers should be checked and updated to match your actual store policies.
How can I place an order?
Browse the shop, open a product, add it to your cart and follow the checkout steps.
What payment methods are available?
The theme shows Cash on Delivery, UPI and bank transfer as sample options. Confirm the payment methods supported by your store before launch.
How much is shipping?
The demo theme uses a sample shipping charge of ₹60 and free shipping on orders above ₹999. Confirm your actual shipping policy before publishing.
How can I track my order?
Use the Track an order page. Live tracking requires an order management or courier integration.
How can I contact customer support?
by phone or email.
Can I return a product?
Please review the Shipping & Returns page. The final return and refund policy must be approved by the business before launch.